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Shopping Terms & Conditions

Online Store Terms & Legal print

Terms, together with our Privacy Policy and Website Use Terms apply to your access to and use of our online shop and the supply of goods ordered via our shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.  

While you should ensure you are comfortable with all our Terms, but.. here are some quick links to key sections:   


Prices EXCLUDE YOUR COUNTRIES VAT, GST OR other compumption taxes.

All prices are in Australian dollars (A$).. and as it is a  WWW site..you can access it from any country in the world.. any product.. and we cant expect a foreign to Australia customer to know what Australian GST is currently.. so its is ADDED on completion  FOR AUSTRALIAN orders only..   If in NZ or Asia..you pay whatever tax your country levies on its arrival.  Simple.. we are not your local supermarket.. it is a WWW site servicing anybody world wide.    All prices are subject to change without notice.

Payment:  NOTHING IT TAKEN TILL WE ACT ON IT AFTER CONFIRMATION.. its NOT automatically sucked out of your credit card.  We do MANUAL payments only.. not automated..meaning..a human with two legs, head, brain arms etc...will check the order FIRST.... pull the order and if 100% correct.. only THEN charge the order.  We don't like big brother banks or gateways taking money before  our staff ever see an order.. don't need your money that badly. Call if old School or whatever.. its our way and in practice .. best.   We accept payment by Visa, MasterCard and American Express. Credit card details details and check out pages are encripted (ie https) for everybodies protection.

Large transactions may involve additional screening or the need for the Use of direct bank deposits or the like of Western Union from countries with high chance of credit card fraud..

Purchasing & refunds: You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age.  By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading. You agree to deal with us in good faith and in compliance with all applicable laws.  We may cancel orders at anytime just as you can too.  

Like any other website.. you must register with our website to be able to make purchases from our online store.  Once you submit an order, you can cancel it.. if dispatched already.. returned goods must be perfectly represented to us.. unopenned. unused.. exactly the same. .within 7 days of receipt.  A restocking fee of 20% will be charged plus any freight  out charges.


Special Offers: We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.


 

Errors:  From time to time there may be errors on our website such as wrong pricing, wrong descriptions, information from our supplies may be wrong.  Does not happen often but after around 30 years in the parts industry .. stuff happens...  Included in this is TO NOT ALLOW.. a customer to conclude.. that THEIR Cars application is perfect either.. usually a restored or car owned by an infident number of people can have alterations UNKNOWN by the repairer or current owner.. and then our listed application may not suit.. ..it happens..


Availability: YES .. we can run out of Stock.. this store reflects generally stocked components available in often limited quanities.. All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute.. if you don't  want it.. you have not been charged.. so all is even..&  we will cancel your order.


Delivery/Shipping:  We ship within Australia, New Zealand and other Asia Pacific Countries. . To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed. Generall it is a Net rate of $15 for Australia Plus GST.. and a Net STARTING rate of A$36 for international order. ALL ORDER HAVE TO HAVE TRACKING.  

We use all reasonable efforts to dispatch orders within 2 business days of the purchase date.  Once we dispatch the order.. a tracking # is also given along with the freight service link.

We are not liable for any loss or damage resulting from late delivery or non-delivery, claimed non-delivery where tracking show it as delivered. Late delivery does not entitle you to cancel your order - it needs to be helped by the freight companies involved and your ability to recieve. Y

If you choose to sign for your item you will generally need to be available between 7.00am and 5:00pm to receive the delivery. 

Damage:  If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 7 days of the delivery date.  Carriers must also be responsible for damage.. not just you or us.. they stuff it.. they fix it.. We may ask you to provide proof of the damage, as a condition of refund or replacement. 


Risk: Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.


Title: Goods ordered by you remain our property until you pay for them in full.


Product Warranties: To the extent legally permitted, we exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied by us (Warranties), other than those implied by statute which may not be legally excluded.  Any liability we may have to you under Warranties implied by Energy Suspension or like supplier ...  statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at our option.    


Returns  In addition to your statutory rights, if you change your mind we will happily exchange or refund your item/s providing the following conditions have been met:

  • The items are returned within 30 days of the purchase date and the original sales receipt is present.
  • Items must be in original condition as purchased, with all labels/tickets attached - all product containment in perfect order.


Contact us and we will provide you with an address to return the item/s to.

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.  If carriers charge a fee for redelivery of valuable product because they can't contact you..you will be charged an additional fee for redelivery.


Limitation of Liability: To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$5.00.


Indemnity:  You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us.

Notices To You: We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.